New Chair of the Board and Operations Director | News

New Chair of the Board and Operations Director

SHP's new Chair of the Board Catherine Charlton and Steve Bullock

Steve Bullock has been chosen as SHP’s new Chair of the Board of Directors following a recruitment process involving residents, SHP and Sutton Council staff, Board Members and councillors.

Steve has personal experience of social housing and a wealth of strategic experience. Steve now wants to be directly involved in delivering better housing for SHP’s residents, and is excited about SHP’s new strategic direction. One of his key priorities is to make the way SHP is governed more transparent and accessible to residents.

Steve was Executive Member for Housing at London Councils for the last eight years and is currently a Board Member at the Housing and Finance Institute. He has been a member of the Homes for London Board and its successor, and a Board Member at the Housing Ombudsman.

Residents are invited to meet Steve at SHP's annual general meeting on Wednesday 14 November - more information at the bottom of this page. 

SHP's new Operations Director 

Catherine Charlton has joined SHP as Operations Director. Her priority is to oversee SHP’s move to a fully integrated landlord service. This means bringing together housing management, external services and repairs so you receive a first class landlord service from us.

Catherine has joined SHP from Enfield Council where she was Head of Housing Operations.

Catherine said: "This is a great time to be joining SHP, in this new role of Operations Director. The development of place based teams covering services across housing, estate care, repairs and capital investment will mean our service delivery to residents is local, accessible and agile. This will enable services to develop and change to meet resident's changing priorities and demands. 

"Since joining SHP I have met with a large number of staff in SHP and Sutton Council, and am starting to develop a structured three-year plan to focus the journey of improving our services to enable a great customer experience. I am hoping to meet as many of our residents through engagement events over the coming months, and to work collaboratively together."

Steve Bullock will be formally appointed at SHP's annual general meeting on Wednesday 14 November at Sutton Gate. Residents are welcome to join from 6:30pm for a coffee meet and greet with Steve and Catherine. The AGM will begin at 7:00pm.

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