Sutton Delivery Plan: Key Themes for 2024-2027
We have developed our Objectives, Your Home, Your Voice Your Place, Your Experience and Your SHP around the Consumer Standards which we have mapped below.
Your Home
Ensuring homes are well maintained, decent and safe through a high quality repairs service and compliance programme and through delivery of the strategic investment programme focusing on building safety and sustainability.
Your Place
We want residents to build productive relationships in their communities and have pride in where they live.
Your Voice
Ensure that the resident voice is at the heart of how we deliver exceptional services.
Your Experience
Ensure that our residents have confidence in our services and that there is support available to tackle inequalities.
Your SHP
An organisation that listens and learns from feedback to provide best value services which tenants and residents trust; implement the new legislation in social housing and is prepared for the new regulatory regime.
