Complaints. Compliments. Suggestions.

We value your feedback & use your comments to improve our services. Please tell us if you feel the service you received should have been better, or if you feel SHP, or a member of staff  has done something well.


Make an official complaint by completing the form below or calling, emailing or writing to SHP. 


Complaint form


See our make a complaint page for more information on how we process your complaint.

See our Public liability insurance details page for liability claims

To give a compliment or provide feedback complete the feedback form below or by calling, emailing, visiting or writing to SHP.


Compliment or Suggestion Form


If you want to get more involved and shape how we operate you can join an Resident Involvement activity.