Gas safety

Gas safety

We carry out a free annual safety check of our gas appliances and pipework in tenants’ homes. We will then provide you with a copy of the safety certificate.

Our main contractor for gas safety and servicing is Smith & Byford. For your safety it's essential that you allow our contractor into your home.

Even if you do not have any gas appliances but have a gas meter, we must check the pipe work and its connections. This service is for the safety of you, your family and those living around you.  

If you don't let us into your home to carry out checks and any works we need to do as a result, you will be in breach of your tenancy agreement.

If we need to apply for a court order to gain entry to your home, we will ask the court to make an order that you pay our legal costs.

Wherever possible we want to avoid this, and ask you to work with us to arrange access for these important works.

Carbon monoxide poisoning

Carbon monoxide can kill. You can’t see it, taste it or smell it. It is produced when gas or solid fuel is burnt.

If an appliance isn’t maintained, or a flue or vent becomes blocked a build up of carbon monoxide gas may occur. This can have serious effects on people living in the property.

The early symptoms of carbon monoxide poisoning are:

  • dizziness
  • nausea (feeling sick) and vomiting
  • tiredness and confusion
  • stomach pain
  • shortness of breath and difficulty breathing.

Symptoms of carbon monoxide poisoning can easily be confused with food poisoning flu.

If you experience any of these symptoms, dizziness or feeling sick while using a gas appliance seek urgent medical attention.

Find out more about carbon monoxide poisoning from the NHS.

Electrical testing programme

We're responsible for maintaining and testing the electrics in your home. We carry out this check once every five years. It's really important you let our contractor into your home to do this work. This will help keep you safe and reduce the possibility of a breakdown or loss of power.

Our contractor will contact you to make arrangements to carry out the test when due, and any work that needs to be done.

Failure to provide access for this work is a breach of your tenancy or lease. If we need to apply for a court order to gain entry to your home, we will ask the court to make an order that you pay our legal costs. We appreciate you working with us to complete this important work.