Estate standards for blocks and estates

We need your help in keeping the living spaces and communal areas clean and pleasant for all and would encourage reporting any spaces considered ‘Red’ rated to your Housing Manager.

Notice boards

Notice boards
GREEN  
green standard for noticeboards Well maintained and fully meets the SHP template standard. All information up to date and no overlapping sheets.
AMBER  
amber standard for noticeboards Not well maintained and not meeting the SHP template standard. Some information out of date and overlapping sheets.
RED  
red standard for noticeboards Very poorly maintained.

 

Litter

Litter
GREEN  
green standard for litter Bins are not overflowing and communal areas are free from large items of litter.
AMBER  
amber standard for litter Bin is overflowing - no evidence that it is emptied regularly.
RED  
red standard for litter Several large items of litter present in communal areas.

 

Fly tipping

Fly tipping
GREEN  
green standard for fly tipping The areas inside blocks and around the estate are completely clear of lumber and there is no evidence of fly tipping or bulk refuse.
AMBER  
amber standard for fly tipping The internal areas within blocks and external areas around the estate have more than a solitary item of fly tipping or bulk refuse. There may be black bags or packaging in communal areas, items of furniture in the landing corner, shopping trolleys in the corridor or rubbish deposited in the chute area. Generally, there are more items than would be acceptable.
RED  
red standard for fly tipping There are multiple items of fly tipping or bulk refuse in internal areas of blocks or the surrounding areas around estates. There may also be unsecured white goods on a communal landing or items of furniture just left in a communal area. Lumber may have been moved to a single location but is left unsecured and could cause injury or potential fire hazard.

 

Graffiti

Graffiti
GREEN  
green standard for graffiti These areas typically do not have any graffiti and no graffiti can be found anywhere within the building/block, on the outside walls or anywhere in the surrounding/communal areas.
AMBER  
amber standard for graffiti There are at least two areas with graffiti found in different places within the building/block, on the outside walls or anywhere in the surrounding/ communal areas.
RED  
red standard for graffiti This is when the levels of graffiti within the area are totally unacceptable and would constitute an immediate service failure. This would automatically be the case where excessive and offensive levels of graffiti are found either within the building/block, on the outside walls or anywhere in the surrounding/ communal areas.

 

Car parks

Car parks
GREEN  
green standard for car parks These car park areas have no litter or tree leaves, are well marked out and provide an acceptable and safe area for residents to park their cars.
AMBER  
amber standard for car parks These car park areas typically have a higher build-up of litter e.g. litter/ tin cans, newspaper, old leaves etc. than could be deemed acceptable whatever the cleaning cycle may be.
RED  
red standard for car parks The cleanliness of the car park area is totally unacceptable and would be deemed a failure of service delivery. There will be excessive amounts of weeds, litter, leaves or hazardous materials (e.g. broken glasses sharp objects).

 

Garages and garage areas

Garages and garage areas
GREEN  
green standard for garages Garage areas should typically be clear of litter, weeds, debris. Garages should be usable, have good access, be free of graffiti, fly-tipping and vandalism and have lockable doors.
AMBER  
amber standard for garages and garage areas Garage areas should be in an acceptable condition but could contain some small amounts of debris and refuse. There may be small amounts of reported but not removed fly-tipping, weed/moss growth, insignificant evidence of inoffensive graffiti and minor vandalism and some evidence of disrepair.
RED  
red standard for garages and garage areas The garage areas would have an excessive build-up of litter and debris; evidence of bulk refuse present that has not been removed, or made safe and/or reported. There will also be evidence of hazardous materials and the garages would perhaps require significant repairs in order to bring them back to a Green or Amber standard.

 

Paths, roadways and courtyards

Paths, roadways and courtyards
GREEN  
green standard for paths, roadways and courtyards The paths, roadways and communal areas, throughout the estate or around the blocks are very well kept and there is no evidence of leaves, litter and sharp objects.
AMBER  
amber standard for paths, roadways and courtyards These paths, grassed areas and roadways areas typically have no more litter and detritus than you would expect as the cleaning cycle wears on.
RED  
red standard for paths, roadways and courtyards These paths and roadways around the blocks, estates and/or areas typically have a high build-up of litter and debris (e.g. litter/tin cans, newspaper, old leaves etc.)

 

Play and seating areas

Play and seating areas
GREEN  
green standard for play and seating areas These play and seating areas are typically very good, no leaves, no litter and no sharp objects. All play equipment shall be in working order with no broken seats, safety rails etc. There should also be some seating areas, with the seats in a good condition, within the play area.
AMBER  
amber standard for play and seating areas These play and seating areas typically have no more litter than one would expect as the day wears on.
RED  
red standard for play and seating areas These play and seating areas typically have an unacceptable build-up of litter e.g. tin cans, newspaper, old leaves etc. There may also be slight damage to the play equipment and/or the seating within the play area.